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Free Insurance Claim Guides

Written by a licensed California Public Adjuster with decades of experience on both sides of the claims process. No fluff, no sales pitch — just the knowledge you need to protect yourself.

9 Guides

230+ total pages

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Expert Written

By a licensed Public Adjuster

Most Popular

Games Insurance Companies Play

How carriers minimize your claim — and what you can do about it. Covers lowball offers, delay tactics, depreciation abuse, scope shrinking, preferred vendor traps, and policy language weaponization.

  • 7 common tactics insurance companies use to underpay claims
  • How to recognize and counter lowball offers
  • Your rights when the carrier delays your claim
  • Step-by-step action plan for before and after filing
  • What a Public Adjuster does and when to hire one
FREE16-page PDF download
In-Depth

The California Appraisal Handbook

Everything you need to know about insurance appraisal in California — from invoking it to winning it. Covers key case law, appraiser selection, umpire process, and strategy.

  • 40+ pages of California-specific appraisal guidance
  • Key case law summaries (Sharma, Kacha, Devonwood, Lee)
  • Sample appraisal demand letter
  • Award form language red flags checklist
  • White waiver response template
  • Appraiser selection criteria worksheet
FREE40-page PDF download
Technical

Xactimate Dispute Guide: Line by Line

How to read, challenge, and supplement an Xactimate estimate to fight underpayment. Covers the most commonly omitted line items, O&P, and supplement strategy.

  • 50+ pages with annotated Xactimate examples
  • 25 most commonly omitted line items checklist
  • O&P inclusion argument template
  • Supplement letter template
  • Labor rate and material pricing guidance
  • Room-by-room scope review methodology
FREE50-page PDF download
California

California Wildfire Claims Recovery Guide

Step-by-step guidance for total and partial wildfire losses in California. Covers smoke contamination, ALE, contents inventory, and post-disaster regulatory protections.

  • 35+ pages of wildfire-specific claim guidance
  • Forest fire vs. urban wildfire smoke contamination
  • Coverage A–D walkthrough for wildfire losses
  • ALE documentation checklist and timeline
  • Contents inventory methodology for total losses
  • Post-disaster regulatory protections summary
FREE35-page PDF download
Essential

The Appraisal Process Explained

Your most powerful tool when the insurance company won't pay what you're owed. Learn how appraisal works, when to invoke it, and how to win.

  • Step-by-step walkthrough of the appraisal process
  • When to invoke appraisal (and when not to)
  • How to choose the right appraiser
  • The umpire's role and how to influence the outcome
  • How insurance companies try to undermine appraisal
FREE13-page PDF download
Essential

Bad Faith Documentation Kit

Templates and checklists for building a bad faith case from day one of your claim. Includes communication logs, deadline trackers, and sample follow-up letters.

  • Communication log template (printable + digital)
  • Regulatory deadline tracker (10 CCR 2695)
  • Violation documentation worksheets
  • Sample follow-up letters for missed deadlines
  • Bad faith indicators checklist
  • Guide to the interplay of regulations, statutes, and bad faith
FREE29-page PDF download
Eye-Opener

ACV vs. RCV: The Depreciation Trap

How insurance companies shortchange your claim payout through depreciation abuse. Understand ACV, RCV, recoverable depreciation, and how to fight back.

  • ACV vs. RCV explained in plain English
  • The two-check system and your second payment
  • Why blanket depreciation percentages are wrong
  • States where labor depreciation is illegal
  • The matching problem and how to fight for it
FREE12-page PDF download
Starter

The Complete Contents Claim Workbook

Room-by-room methodology for documenting, valuing, and claiming personal property losses. Covers cleaning vs. replacement, ACV vs. RCV, and how to present your inventory.

  • Room-by-room inventory worksheets
  • Cleaning vs. replacement decision framework
  • ACV vs. RCV calculation examples
  • Electronics and specialty item valuation guide
  • Pack-out and storage documentation checklist
  • Sample contents claim submission format
FREE19-page PDF download
Start Here

What Your Policy Actually Covers

A policyholder's guide to understanding homeowner's insurance. Your policy is more generous than you think — and more generous than your insurer wants you to know.

  • The 6 parts of your policy explained in plain English
  • Open peril vs. named peril — know the difference
  • Coverages most people don't know they have
  • Common coverage disputes and how to fight denials
  • Why state law can override your policy language
FREE16-page PDF download

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